Pricing
Hourly, transparent, agreed before work starts.
Two ways to book, both billed by the hour. The difference is how fast we get to your door.
Priority onsite, today
$199/hr
- Arrival target of 2 to 4 hours, subject to technician availability and your location
- For the problems that cannot wait: dead work machines, failing drives, security scares
- We confirm a realistic arrival by phone before dispatch; a target is not a guaranteed appointment
Scheduled visit
Standard rate
- Pick a day 7 to 30 days out
- Morning or afternoon arrival window, 9:00 AM to 4:00 PM
- The standard hourly rate is quoted on the confirmation call, and you approve it before the visit is booked
Remote support sessions, for software-only issues, are billed in shorter increments than onsite visits. Details on the remote support page.
How we keep pricing fair
You pay for time, not mystery
Visits are billed by the hour at the rate agreed before work starts. No diagnostic bait fee, no trip charge surprise, no charge to request a visit online.
Parts are quoted before purchase
If your fix needs a part, an SSD, a screen, a mesh unit, you approve the exact price first. We do not install anything you have not agreed to.
Repair versus replace, honestly
When a machine is near end of life, we say so before you spend repair money on it. A visit that ends in good advice is still a good visit.
No payment online
You pay after the visit. Booking takes no card and costs nothing.
Every service page lists the specific factors that affect its price, from parts to second visits. Browse all services or check the FAQ.